Advanced 3rd Line Support for MSPs | Microsoft Exchange Consultancy

Exchange Server

Advanced 3rd Line
Support for MSPs

Specialized solutions for complex technical challenges and high-stakes migrations. Flexible support options, available on an ad hoc or project-based basis.

Advanced 3rd Line Support for MSPs

When your team faces tricky or backlogged technical challenges, I'm here to provide expert 3rd line support. From Office365 configurations and cleanups to high-risk on-premise to cloud migrations, I take on the projects your staff might avoid or struggle to prioritize. Whether it's a difficult migration, like on-premise server transitions involving Microsoft Exchange, or complex networking setups, I bring deep technical knowledge and hands-on experience to get the job done efficiently.

Flexible Support Options

I offer two key engagement models:

  • Ad hoc hourly support: Perfect for solving urgent, complex problems without long-term commitment.
  • Project-based work: For more comprehensive tasks that require detailed planning, execution, and monitoring.

Fresh Perspective on Technical Challenges

I also provide what I like to call "Technical Roundtables" - a collaborative session designed to discuss current challenges, review strategies, and provide new insights. These sessions, held once or twice a month, give your team a chance to explore ideas, troubleshoot ongoing problems, or simply get an outside opinion on pressing technical matters.

I'm here to help you tackle the tough stuff, letting your team stay focused on what they do best.