Guidance for newly promoted 3rd line staff or managers to excel in technical direction and team leadership roles.

Helping New MSP Leaders Find Focus

Stepping into a 3rd line or management role within an MSP can be challenging. My mentoring service is designed to support staff transitioning from hands-on technical work to broader responsibilities, like setting technical direction and delegating tasks. This service is ideal for those struggling with the shift in focus and responsibility that comes with a leadership role.

Tailored Mentoring Sessions

I provide flexible mentoring options based on your team’s needs:

• 1:1 Mentoring: Personalized guidance to help individuals navigate their new roles, develop leadership skills, and balance technical oversight with delegation.
• Team Mentoring: A more involved version of my Technical Roundtables, designed for the entire team. This option offers deeper discussions on team dynamics, technical strategy, and the leadership challenges faced in day-to-day MSP operations.

Building Confidence in Leadership

With a focus on practical advice and hands-on experience, my mentoring services are designed to help new MSP leaders gain the confidence and skills needed to thrive in their roles. Whether your challenge is maintaining technical direction or adjusting to the demands of team management, I provide the guidance to help you succeed.